Twin Lakes Manor

777 VOLZ LANE, SANTA CRUZ, CA 95062

(831) 477-1100

AI-Generated Summary

State inspectors and complaint investigators found multiple issues at Twin Lakes Manor between 2020 and 2025. Complaints substantiated concerns including facility staff interfering with a resident's access to hospice services, an unlawful rate increase imposed on residents, staff sleeping in a resident's room during a shift, and inadequate staffing to meet resident needs. A September 2024 inspection also cited the facility for failing to ensure residents had clean linens and for not completing annual needs and service plans for residents with dementia. Plans of correction were submitted for the 2024 inspection findings, though the status of all complaint-related violations remains unclear from the available records.

⚠️ This summary was generated by artificial intelligence based on official state inspection reports. It may contain errors or omissions. It is not a professional assessment and should not be the sole basis for any decision. Always refer to the official inspection report linked below for complete and authoritative information.

Frequently Asked Questions About Twin Lakes Manor

How many violations does Twin Lakes Manor have?

Twin Lakes Manor has 5 violations documented in The Care Audit database. Review the full citation details above.

When was Twin Lakes Manor last inspected?

The most recent inspection date on file is September 12, 2024. Facilities in California are typically re-inspected annually.

Is there an official inspection report for Twin Lakes Manor?

Yes. A link to the official state inspection report is available on this page. The report is hosted on the California government website.

Is Twin Lakes Manor a licensed facility in California?

Twin Lakes Manor is listed in The Care Audit as a state-licensed assisted living facility in Santa Cruz, California. Licensing status is sourced from official California health department records and is updated periodically.