Privacy Policy

1. Who We Are

The Care Audit (thecareaudit.com) is operated by ConvoLogic LLC. We provide a searchable directory of assisted living facility inspection data. Contact us at info@thecareaudit.com.

2. Information We Collect

Information you provide:

• Contact form submissions (name, email, message)
• Facility account information (if you claim a facility profile)
• Payment information (processed by Stripe — we do not store card numbers)

Information collected automatically:

• IP address and browser/device type (via Vercel hosting infrastructure)
• Pages visited, search queries, and session data (via Google Analytics 4)
• Email delivery and open data (via Resend transactional email)

3. How We Use Your Information

• To respond to contact form inquiries
• To process facility account subscriptions and payments
• To improve the site based on usage analytics
• To send transactional emails related to your account (if applicable)
• To detect and prevent abuse, scraping, or unauthorized access

4. Third-Party Services

We use the following third-party services that may process your data:

• Google Analytics 4 — Usage analytics (anonymized IP)
• Stripe — Payment processing (PCI-compliant)
• Vercel — Hosting and edge infrastructure
• Resend — Transactional email delivery
• Supabase — Database infrastructure

5. Cookies

We use minimal cookies: session cookies for functionality and analytics cookies from Google Analytics. We do not use advertising cookies or sell your data to advertisers.

6. Data Retention

Contact form submissions are retained for up to 12 months. Payment records are retained as required by law. Analytics data is retained per Google Analytics default settings (14 months).

7. Your Rights

You may request access to, correction of, or deletion of your personal data by emailing info@thecareaudit.com. We will respond within 30 days.

8. Children's Privacy

This site is not directed at children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy at any time. The effective date above reflects the most recent update.

10. Contact

Privacy questions? Email us at info@thecareaudit.com.