The Pines at Heartwood

2405 Fifteenth Street

5182669654

AI-Generated Summary

State inspectors found 84 violations at The Pines at Heartwood in Troy, NY across 41 inspections between October 2021 and September 2025. Issues spanned multiple areas including resident protections, resident services, food preparation and service standards, environmental and physical plant conditions, admission standards, personnel requirements, records and reporting, and disaster and emergency planning. The facility faced serious enforcement action, resulting in two Stipulations and Orders issued in January and March 2025 (ACF-25-004 and ACF-25-018), indicating formal state intervention. Correction plans for identified violations have been approved by the state. Notably, 20 of the 41 inspections resulted in no violations found.

⚠️ This summary was generated by artificial intelligence based on official state inspection reports. It may contain errors or omissions. It is not a professional assessment and should not be the sole basis for any decision. Always refer to the official inspection report linked below for complete and authoritative information.

Frequently Asked Questions About The Pines at Heartwood

How many violations does The Pines at Heartwood have?

The Pines at Heartwood has 84 violations documented in The Care Audit database. Review the full citation details above.

When was The Pines at Heartwood last inspected?

The most recent inspection date on file is August 18, 2025. Facilities in New York are typically re-inspected annually.

Is there an official inspection report for The Pines at Heartwood?

Yes. A link to the official state inspection report is available on this page. The report is hosted on the New York government website.

Is The Pines at Heartwood a licensed facility in New York?

The Pines at Heartwood is listed in The Care Audit as a state-licensed assisted living facility in Troy, New York. Licensing status is sourced from official New York health department records and is updated periodically.