Rocky Mountain Care - Spring Hollow Assisted Living and Memory Care

92 South 800 East, Orem, UT 84097

(385) 497-5100

AI-Generated Summary

State inspectors found serious resident protection failures at Rocky Mountain Care - Spring Hollow, including allegations of employee mistreatment and neglect that were not reported to Adult Protective Services as required. The inspection revealed that multiple critical incidents from late 2024 and early 2025 were never submitted to the state within the required one-business-day timeframe. Inspectors also found a resident subjected to physical restraint in violation of resident rights, and 21 incident reports lacking required corrective action documentation. Additionally, recurring deficiencies were cited for missing emergency supplies and incomplete hospice resident records. All violations from the March 2025 complaint inspection were verified as corrected by April 28, 2025.

⚠️ This summary was generated by artificial intelligence based on official state inspection reports. It may contain errors or omissions. It is not a professional assessment and should not be the sole basis for any decision. Always refer to the official inspection report linked below for complete and authoritative information.

Frequently Asked Questions About Rocky Mountain Care - Spring Hollow Assisted Living and Memory Care

How many violations does Rocky Mountain Care - Spring Hollow Assisted Living and Memory Care have?

Rocky Mountain Care - Spring Hollow Assisted Living and Memory Care has 13 violations documented in The Care Audit database. Review the full citation details above.

When was Rocky Mountain Care - Spring Hollow Assisted Living and Memory Care last inspected?

The most recent inspection date on file is March 20, 2025. Facilities in Utah are typically re-inspected annually.

Is there an official inspection report for Rocky Mountain Care - Spring Hollow Assisted Living and Memory Care?

Yes. A link to the official state inspection report is available on this page. The report is hosted on the Utah government website.

Is Rocky Mountain Care - Spring Hollow Assisted Living and Memory Care a licensed facility in Utah?

Rocky Mountain Care - Spring Hollow Assisted Living and Memory Care is listed in The Care Audit as a state-licensed assisted living facility in Orem, Utah. Licensing status is sourced from official Utah health department records and is updated periodically.